![]() ![]() Hit particularly hard was Southwest Airlines. I've been here since yesterday around 8 p.m. "So I've been up all night since yesterday. "We found that out at about 1 o'clock this morning," Kang said. ![]() Only to have her flight cancelled here at Midway Sunday night, too. "I waited in line for about an hour and a half to book another flight at the other airport. She's been trying to fly to San Diego since Sunday afternoon out of O'Hare. Perhaps in worst shape, though, is Anna Kang. "We chose the early flight in order to get back sooner and get in bed. and found out their flight was cancelled. ![]() Ortiz woke up early, got here at 3:45 a.m. "Flight got canceled so now we're just hanging around waiting to see if they will re-book us." Thousands, canceled or delayed nationwide. Hundreds of flights canceled each day out of O'Hare and Midway. It's been a nightmare for folks traveling over the Christmas holiday. And the lines were just insane," she said. The lines to check your bag Monday morning were so long, Menda Speckels and her kids missed their flight back to Texas. "Make sure you save those receipts because you're going to want to submit those to Southwest after the fact to see about getting your hotel, your meal, your taxi ride reimbursed, especially because it seems as though this is not a wave of cancellations that is weather-related the way it was earlier in the week," said Scott Kelly of Scott's Cheap Flights. "We're working with Safety at the forefront to urgently address wide-scale disruption by rebalancing the airline and repositioning Crews and our fleet ultimately to best serve all who plan to travel with us."īut according to one industry expert, passengers today may be entitled to more than that. The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan." Department of Transportation tweeted, "USDOT is concerned by Southwest's unacceptable rate of cancellations and delays & reports of lack of prompt customer service. "Southwest's problem is really is the system is out of kilter, and the snowstorm is moving, and they just haven't been able to reset the operation," said DePaul University professor and aviation expert Joe Schwieterman. Right now their planes are scattered in all the wrong places after last weeks' winter storm, which impacted not just their Midway hub but Denver as well. Unlike other airlines, Southwest often flies point to point. "Hopefully I can find my luggage because medication is in it. Cancelled," said Carolyn Irving, who was trying to find her bags. "I left New Orleans two and a half days ago. Now we're trying to recover our luggage but they're saying our luggage is going to the destination, to Raleigh Durham without us," said John Ruh, whose flight was canceled. ![]() "Guess I should have just had a backpack 'cause now they're telling me the flight got canceled because they said there's not enough help, not enough stewardesses to manage a full flight. It is expected that it will take a week or more to recover from all of the backlog. Phone lines have crashed due to the sheer volume of calls and the airline's website and app are working only intermittently.īy contrast, American Airlines, which also has a hub in Chicago, has only canceled 12 flights Monday and nine Tuesday. CT, and have already canceled 60% of their flights on Tuesday, ABC News reports. Southwest had canceled 70% of their total Monday flights by 7 p.m. What can I do if my flight is canceled, delayed? How to prepare for likely 2022 holiday travel mess Southwest Airlines flight cancellations at Midway and O'Hare have left thousands of travelers stranded, and it could take a long time for things to get back to normal.ĬHICAGO (WLS) - Southwest Airlines canceled thousands of flights nationwide Monday, leaving travelers stranded at Midway airport after the Christmas holiday. ![]()
0 Comments
Leave a Reply. |